A scenario: Jack and Jill Accountants, LLP has a website and email addresses set up at their domain name. As the firm’s Principals and employees leave work on a Friday afternoon everything is up and running perfectly. Monday morning, however, the website is down and email isn’t working – a disastrous start to the new week. Frantic calls to the ISP and web host finally uncover the cause of the problem – an expired credit card number.
What happened in this fictional situation? A chain of events snowballed to the point where registration for the jackandjillaccountants.com domain name was inadvertently allowed to lapse, leading to an interruption of Internet services (web site hosting and email) associated with the domain name.
Don’t let this happen to you
Domain names are simple, inexpensive yet very powerful branding tools that are fundamental to maintaining a presence on the web. This article discusses some of the ins and outs associated with registering and maintaining a domain name while avoiding some common pitfalls and complications, such as the fictional — but all too real — scenario described above.
If you’re just getting started, register your own domain (mycompanyname.com)
A domain name is an asset of your business — it belongs to you: There are some simple steps you can take when signing up for service (registering) a domain to ensure the record reflects this. Registering is a simple process and, when done correctly, will ensure that you maintain control of your address even in the event that you change website providers. Domain registration is handled by specialized firms called registrars including companies like GoDaddy, Network Solutions, Register.com, etc.
If you already have a domain make sure you actually own it!
Don’t assume anything. Go online and check using any publicly accessible WhoIs database. These records tend to be incomplete, but you can pretty much always find out who the “domain name registrar” is. The “registrar” is the company that the domain name was registered through. Once you determine this go to the registrar’s website. Each registrar will keep its own whois database. There’s usually a link to it right on the welcome page. Search it again and look at the results. Are you listed as the domain owner?
The next thing to check is the administrative contact email address. This is the single most important piece of information on your registration. Registrars will use this email address as a security measure. In order to prove that you are who you say you are you need to be able to reply to their emails. If your email address isn’t shown here then you may own the domain, but you have no real administrative control over it.
If your email address is listed, but is out of date, don’t panic. Registrars have procedures for this. You’ll just need to fax identification to prove you are who you say you are and they will reset it for you. If the email shown is someone else entirely you may have a problem.
What to do if someone else owns your domain
If you are not listed on domain name, don’t despair, it may be that a web host or other third part registered the domain in their name. Contact the company or person that set up your domain and ask them to change your records. Tell them you want to be listed as the registrant and the administrator, and you want your email address listed as the administrative contact email address. If this does not resolve the problem, you may have to consult with a lawyer with experience in such issues.
Some tips for domain name owners
Don’t mark emails from your registrar as spam. You may miss important notices about your domain name, particularly in regards to expiration and billing. Non-payment of domain fees can result in your web site and email service disappearing with no advance notice, as described above. When you change your email address always make sure you log into your domain name registrars site and make sure they have the new email. Small steps like this may save you a huge headache when the time comes to renew your name or if you should forget your password.
Auto-renewal is a great service, but remember… your domain will only auto-renew if the credit card the registrar has on file is up to date! Beware of domain name scammers. Your registrar’s competitors can access WhoIs records and they will often try to entice you into switching registrars or registering unnecessary domain names.
About The Author
Brian O’Connell builds CPA Websites for accounting firms throughout the United States. Please take a look at our growing list of CPA Website Designs to get design and content ideas for your own website.
(c) Copyright – CPASiteSolutions. All Rights Reserved Worldwide.
Author: Brian L. O’Connell
Article Source: EzineArticles.com
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